TERMS AND CONDITIONS
  • Rider need to be 18+ years of age as per the law.
  • Documents required. a. Driving License b. Aadhar Card, Passport, Election Card need to be verified at the time of pickup.
  • Rider should follow all the Traffic rules as per the law very strictly. Any penalties issued during the rental time need to be paid by the rider to the authority or if found to the vendor.
  • Drink & drive is strictly prohibited. Gobikez will not be responsible to compensate for any mishaps and their consequences in such cases.
  • Damages: Any damages cases during the rental time, its 100% rider responsibility to pay the damage cost.
  • Once the booking is made, Gobikez cannot change the location, Pickup, drop time.
  • Rider fails to return the bike on or before drop time, in such cases rider need to information Gobikez customer care +91-9010 100 300 and extension the trip accordingly. Or rider will be penalize one day rent.
  • Location: Pickup and drop location should be at the same place.
  • Booking: Booking are subject to availability. Gobikez reserves the right to cancel any booking if deemed necessary.
FEE POLICY
  • Delay: Rider fails to return the bike on or before drop time as per the booking. Penalties will be charged as per the vendor terms and conditions.
  • Trip Extension: Kindly call the customer care +91-9010 100 300 and information atleast one hour before the drop time. The request will be confirmed based on the availability of the bikes.
  • Sub Lease: Rider is not authorized to sub lease the bike to any other person.
  • Damages: Any damages cases during the rental time, its 100% rider responsibility to pay the damage cost plus daily tariff until the bike is ready for renting again.
  • Accident: In any case if the rider met with accident. Gobikez is not responsible for any kind of loss.
  • Theft: Rider will be liable to pay the complete new bike amount.
  • Fault Or Failure: In any case if the bike gets any problem during rent time. Rider needs to contact the vendor before getting any repairs and the original invoice is mandatory to claim reimbursement for the same.
  • Limitations: Every vendor has few limitation like speed limit, kms limit. If the rider cross the limitations penalties will be charged as per the vendor TnC.
RIDE EXTENSION
  • Ride Extension: Kindly call the customer care +91-9010 100 300 and information atleast one hour before the drop time. The request will be confirmed based on the availability of the bikes.
  • Ride Extension: Ride can be extend through the Gobikez app or www.gobikez.com.
BOOKING CANCELLATION
  • 0-24 Hours before start of the trip - 100% No Refund.
  • More than 24 hours before start of the trip - 100% Refund. The refunded amount will reflect within 7-10 business days.
  • If any booking is cancelled by Gobikez due to non availability, a full refund will be initiated. The refunded amount will reflect within 7-10 business days.
  • Gobikez has complete authority to cancel the booking without prior notice.
  • No refund/reimbursement/cancellations claim will be considered after 48 hours of the completion of the booking period.
COUPON CODE
  • Promotional Coupon Code: Every day, week, Month promotional coupon code will be vary.
  • Before using the Coupon Code read the TnC carefully.
  • Sign up to the newsletter to get maximum promotional coupon code.

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